Refund Policy

LadyLLondon is made to order and as this entire process is designed by you along with the confirmation to craft and your finished fashion jewellery video before delivery it is highly unlikely you will need to return anything.

So automatic refunds once you have your handcrafted design your dream jewellery are not given however, LadyLLondon are totally client focused and your satisfaction is paramount so please send a message and we'll see what can be done.

If the jewellery is faulty in some way then we will of course fix or replace the piece including reasonable deliver costs as needed. 

Creatively Yours LadyL xoxo